Company Blog

Company Blog

Lawyers: Good Customer Service Can Help You Avoid Malpractice

September 6, 2018 Thursday         Uncategorized     0 Comments

One of the many ironies of law is that a lawyer can be sued by their client. Here are some steps you can incorporate throughout the case process that help keep you and your client on the same page and less likely to end your professional relationship with an unfortunate malpractice suit. Engagement Letter When […]

Read More

Tips For A Good Phone Experience, From The Pros

September 4, 2018 Tuesday         Uncategorized     0 Comments

As a professional answering service, the folks at A Better Answer know that there is a right and a wrong way for a phone call to go. We get it — talking on the phone can be difficult. But take these important tips from the professionals to make your own phone calls go smoothly. We […]

Read More

Why Your Law Firm Needs An Answering Service

August 14, 2018 Tuesday         Uncategorized     0 Comments

Attorneys work all hours on a number of cases at any given time. Clients are constantly seeking a lawyer out, having emergencies at any time of day. You’ve got your hands full. Have you or your firm’s office ever considered a 24 hour message center and call answering services to streamline things? Here are some […]

Read More

How to Attract More Patients to Your Doctor’s Office

August 9, 2018 Thursday         Uncategorized     0 Comments

Every business struggles at one time with getting new customers through their door, and doctor’s offices are no exception. However, marketing a doctor’s office presents unique challenges, as you can’t create demand where it doesn’t exist. If your office is currently struggling to find ways to attract more patients, here are a few tips. Train […]

Read More

3 Easy Ways to Improve Your Customer Service

August 9, 2018 Thursday         Uncategorized     0 Comments

Customer service can make or break a company, regardless of the quality of the products or services you offer. Whether you’re struggling with complaints or simply want to streamline your customer experience, try integrating these three options into your small business’s operations. 1. Use a 24 hour answering service Even if you post your hours […]

Read More

5 Industries That Can Truly Benefit From Phone Answering Services

August 9, 2018 Thursday         Uncategorized     0 Comments

Before we dive in, let’s talk about what exactly these phone services are. A professional phone answering service is one that offers telephone answering and voice mail services. These services are available to a variety of industries, and customization is available. Customer service that takes place over the phone has the highest satisfaction compared to […]

Read More

Bust These Myths Before Hiring an Answering Service

August 9, 2018 Thursday         Uncategorized     0 Comments

There are a number of benefits to hiring an answering service for your company. It takes the stress out of answering the phone and will allow all of your customers to be heard, whether you are available or not. When many people consider hiring an answering service, they’re often a little skeptical due to myths […]

Read More

Questions to Ask When Hiring a Phone Service

August 9, 2018 Thursday         Uncategorized     0 Comments

Many business owners might realize that it’s hard to balance running the business with doing day-to-day tasks like answering the phone. So, if there was a way to help alleviate any of that stress, would you do it? In order to cut back on the worry of having to constantly answer the phones, many business […]

Read More

Common Misconceptions that Steer People Away from Answering Services

August 9, 2018 Thursday         Uncategorized     0 Comments

If you own a business, you surely know that there are answering services available to you and your customer service team. However, it might seem like something that is unnecessary for your company. The fact that it might seem like an unnecessary luxury is among many misconceptions of call answering services. Let’s take a look […]

Read More

Answering Services: How A Small Business Can Improve Customer Service

August 9, 2018 Thursday         Uncategorized     0 Comments

Up to two-thirds of consumers say they’d be willing to spend up to 13% more money on businesses with excellent customer service. However, with today’s modern technology consumers have a higher expectation of excellent customer service. Consumers expect quicker responses to phone calls and emails, which can be challenging for businesses with limited employees. For […]

Read More