Company Blog

Company Blog

How an Answering Service Benefits Both Customers and Employees

April 10, 2017 Monday         Uncategorized     0 Comments

If you run a small or mid-sized business, it’s probable you’ve never even considered a live telephone answering service, assuming it’s unnecessary or prohibitively expensive. But in reality, whether you’re a medical practice needing a 24 hour answering service or simply a small tech company, a business answering service can be the best choice for both your customers and your business.

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3 Reasons Your Business Might Need a Live Answering Service

April 10, 2017 Monday         Uncategorized     0 Comments

Ideally, any call to a business should be answered immediately by a live person. One study that included more than 2,500 participants found that nearly 60% of consumers felt that a minute of hold time was too long; over 30% thought that any wait time at all was unacceptable.

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4 Ways a Telephone Answering Service Can Benefit Any Business

April 10, 2017 Monday         Uncategorized     0 Comments

With so many people dumping their landlines and communicating by email and text, telephones may seem like a thing of the past. But for many businesses, phones are still an important part of communicating with clients. If you run a business that takes a lot of phone calls, you may want to consider engaging an answering service, as doing so can lift a burden from your office staff and allow your employees to do whatever it is that your business does best.

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