CERTIFIED SUPERVISORS – Jessica Scott and Rachel Broumas, customer service representatives at A Better Answer, are recipients of the ATSI/SNUG Supervisor Certification.  Both Jessica and Rachel attended several months of training sessions at ABA.  The certification testing was conducted under the auspices of the Association of Tele-Services International and the Startel National Users Group.

" Pat Scott, President of ABA, was awarded the 2008 Award of Excellence for outstanding achievement by the staff of her company."