The ABA tele-receptionists learn the skills of telephone answering services by taking and dispatching messages via live communication. An ABA team member must show proficient communications skills so needed to take complete and accurate information from the caller. Callers rely on the ABA tele-receptionist to take a thorough message and get the assurance their message will be communicated in a timely manner.
A residential carpet cleaning and pressure washing company, notes that ABA operators are polite and “Thank you for all your efforts”.
HVAC and plumbing specialists are “very satisfied with the service”.
“We have been with ABA since 2009. Their staff gets excellent messages for our business”.
We have worked with a few answering services since we started our business in 1998 and A Better Answer is BY FAR, the best experience we’ve ever had with an answering service.