The Startel system, computer equipment, is designed to assist proficient tele-receptionists. A pneumonic key system types entire phrases by mere touch of a special key. An operator types a “w” which prints “will call back” to the screen or “g” prints “gone for the day”, saving hundreds of key strokes and time taking a call.
A residential carpet cleaning and pressure washing company, notes that ABA operators are polite and “Thank you for all your efforts”.
HVAC and plumbing specialists are “very satisfied with the service”.
“We have been with ABA since 2009. Their staff gets excellent messages for our business”.
We have worked with a few answering services since we started our business in 1998 and A Better Answer is BY FAR, the best experience we’ve ever had with an answering service.