Welcome to A Better Answer

Since 1979 – we are confident that ABA will meet and exceed your expectations in a professional answering service. We are a full-service message center offering telephone answering and voice mail services. We proudly serve all of Maryland and Continental United States.

  • 24-Hour Message Center
  • Voice Mail
  • General Business, Commercial,
  • Industrial, Medical & Residential
  • Programs designed to meet your needs
  • HIPPA Compliant
  • Text Messaging


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    Our services

    We offer our services to commercial, general business, medical, industrial and residential. Whether it be daytime, after general business hours, full 24-hour programming, ABA will design a program to meet your needs. Every account is individually prepared to meet the needs of the client and their callers. Every account receives attention from every caller.

    Live Answer

    Live Answer

    Operators answer incoming calls in a timely manner.

    Startel & Centurisoft Voicemail

    Startel & Centurisoft Voicemail

    These programs interface with alpha-numeric and cellular devices...

    24-Hour message center

    24-Hour message center

    ABA offers 24-hour telephone answering services to meet your needs...

    Voice Mail

    Voice Mail

    We will design a voice program to meet your needs.

    Medical Services

    Medical Services

    ABA's operators offer compassion and understanding when receiving detailed medical calls.

    Professional Operators

    Professional Operators

    ABA tele-receptionists possess business skills, are proficient typists...

    Commercial & Industrial Services

    Commercial & Industrial Services

    ABA serves as the after-hour emergency service for a number of manufacturing...

    Residential Services

    Residential Services

    We offer professional telephone services to "home businesses".

    More
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    We service the entire United States as well as:

    • Baltimore, D.C., Northern Virginia, Philadelphia and Wilmington
    • Harford County (Bel Air, Abingdon, Aberdeen, Churchville, Bel Camp, Fallston)
    • Baltimore County (Towson, White Marsh, Perry Hall, Timonium, Cockeysville)
    • Baltimore City
    • Carroll County
    • Howard County
    • Cecil County
    • Western Maryland
    • Eastern Shore
    • Southern Maryland

    Client testimonials

    A residential carpet cleaning and pressure washing company, notes that ABA operators are polite and “Thank you for all your efforts”.

    David Nelson - DURASHINE