inner_banner

Category Archives: Uncategorized

Six Reasons that Businesses Need Phone Answering Services

August 1, 2019 Thursday         Uncategorized     0 Comments

Any business professional will tell you that customer satisfaction is a primary factor in the success of their business. Having good customer relations and good accessibility to customers is key. Phone answering services provide a great means to this end. Here are six reasons why businesses should invest in an answering service. Placing Orders: Whether large […]

Read More

Choosing the Best Answering Service for Your Business

July 9, 2019 Tuesday         Uncategorized     0 Comments

Although more companies today are doing business via email, social media, and apps, there is still a need for high quality, reliable telephone customer service. Even with the internet drawing and retaining more of the business-to-consumer traffic, as many as 80% of customers and potential customers still prefer to engage with a company’s customer service […]

Read More

Why You Need A 24-Hour Answering Service

June 11, 2019 Tuesday         Uncategorized     0 Comments

Ninety-one percent, and increasing, of all U.S. citizens have their mobile device within reach 24/7. What does this mean for businesses? It means that they need to be more readily available than ever for customer calls. Utilizing a 24-Hour answering service allows customers to contact your small business at all times of day or night […]

Read More

3 Useful Customer Service Tools for Growing Businesses in 2019

May 13, 2019 Monday         Uncategorized     0 Comments

The digital world of the 21st century has re-shaped the way we do business. Advancements in tech have created the instantaneous global communication that most of us rely on in our professional lives. Today, we conduct business remotely from all over the world. And while brick and mortar locations are still a big aspect of […]

Read More

3 Types of Businesses that Could Benefit from a 24 Hour Answering Service

April 25, 2019 Thursday         Uncategorized     0 Comments

Answering the phone when someone calls your business seems like a no-brainer. If a customer wants to speak with you, it’s important to answer! But what if a customer calls before you open or after you close for the day? Will you have a voicemail set up? Or will you take proactive measures to make […]

Read More

Is Your Answering System Hurting Your Business?

March 22, 2019 Friday         Uncategorized     0 Comments

In the digital era, you might not think of your company’s answering services and phone systems as being all that important. However, this couldn’t be further from the truth; 80% of consumers prefer to contact customer service representatives over the phone. If you’ve been focusing on moving your customer service to other mediums, you could […]

Read More

4 Reasons Medical Answering Services Can Be Helpful For Your Practice

February 22, 2019 Friday         Uncategorized     0 Comments

Managing a doctor’s office or another type of medical center can be a bit chaotic, even under the best of circumstances. Between figuring out schedules, helping patients get proper care, and knowing when to redirect patients to other offices, there’s a lot to keep track of on a day-to-day basis. One service that can help […]

Read More

How Medical Answering Services Are Different Than Normal Customer Service

February 4, 2019 Monday         Uncategorized     0 Comments

It’s no secret that customer service and phone answering services are important for your business to succeed. Staying on top of customer needs keeps your customers satisfied and keeps you ahead of the competition. But what about more specialized industries where customer interactions and concerns are a bit more complicated? How do medical answering services […]

Read More

How Better Customer Service Could Save Your Medical Practice

January 8, 2019 Tuesday         Uncategorized     0 Comments

When you think of customer service, generally the medical industry isn’t the first field that comes to mind. However, customer service is incredibly important for any medical practice, especially in the era of online reviews and urgent care clinics. Poor customer service in the front office will impact your patients’ experiences with the health care […]

Read More

Does Your After Hours Answering Service Need To Be 24-Hour?

January 2, 2019 Wednesday         Uncategorized     0 Comments

In general, having an after hours phone service is a good idea for businesses; it makes sure that any potential customers are responded to quickly and not left waiting. But does your business really need a 24 hour live answering service, or is having your answering service working all night a bit too much? Here’s […]

Read More